FAQs
What inspires the artwork of Ella, Max, and Amelie?
Inspiration for our artists comes from the natural beauty that surrounds them in the Alps, from the grandeur of the mountains to the delicate details in the flora and fauna. They are also inspired by other artists, including their Grandmother, who has been a significant influence in nurturing their artistic talents.
2. How do I commission a custom piece from Ella, Max, or Amelie?
To commission a custom artwork, simply visit our Shop page and choose the relevant artist drawing or painting item and check out, there is then a request form with your details and idea. We'll get back to you to discuss your vision further and how we can bring it to life.
2. What types of subjects can I request for my custom artwork?
Our artists specialise in a range of wholesome subjects, including landscapes, animals, family memories, or any theme that holds special meaning to you. If you're unsure, we're here to help brainstorm ideas!
3. How long does it take to receive a commissioned piece?
The creation time for a commissioned piece varies depending on its complexity and our current queue. Typically, it takes 2 weeks from confirmation to completion. We'll provide a more accurate timeline when you place your order.
4. Can I see the artwork before it's finalised and shipped?
Yes, we provide progress updates and a digital preview of the artwork for your approval before it's finalised. This ensures the final piece meets your expectations.
5. How are the artworks shipped, and can I track my order?
All artworks are carefully packaged to ensure their safety and shipped via reputable courier services. Once dispatched, we'll send you a tracking number so you can monitor your delivery.
6. What is your return policy for custom artworks?
Due to the personalised nature of custom artworks, we cannot accept returns. However, if there's an issue with your order or if it arrives damaged, please contact us immediately to resolve the situation. More information on our technical bits page.
7. How can I care for and preserve my artwork?
We recommend displaying your artwork away from direct sunlight and in a stable, humidity-controlled environment. If framed, using UV-protective glass can further help preserve the colours and integrity of the piece.
8. Do you offer international shipping?
Yes, we're happy to share our art globally! International shipping options and costs will be discussed during the commission process.
9. How can I get in touch if I have more questions?
For any further inquiries, feel free to contact us through our website's contact form, or directly at contact@artistesenmontagne.com We're always here to help!
10. What materials do Ella, Max, and Amelie use for their artwork?
Our artists love to experiment and express their creativity using a wide range of materials. This includes pencils, chalks, watercolours, marker pens, and acrylic paint, among others. This variety allows them to explore different textures and techniques, bringing each piece of art to life in its unique way.
11. How old are Ella, Max, and Amelie?
While we cherish the youthful spirit and the fresh perspective our artists bring to their work, the artists choose not to disclose their exact ages. Rest assured, they are fairly young, which adds a unique charm to their creations.
12. Can I request a specific material to be used for my custom artwork?
Absolutely! If you have a preference for a specific material to be used in your custom artwork, please mention it when you place your commission request. Our artists are versatile and will do their best to accommodate your preference, ensuring the artwork meets your vision.
13. How can I stay updated with new artworks or exhibitions featuring Ella, Max, and Amelie?
The best way to stay informed about our latest artworks, and other exciting updates is to look at our website. You can also follow us on our social media channels, where we regularly post about our artists' adventures in art.