Technical bits

Welcome to Artistes en Montagne! Our website and services are designed to share the unique art created by Ella, Max, and Amelie Hodson with you. By accessing our site and purchasing our artwork, you agree to these terms, aimed at making your experience enjoyable and straightforward.

Use of Artwork:

All artworks sold are for personal use only. Please respect the creativity and hard work of our young artists by not reproducing or selling their art without permission.

Copyright:

The artwork and images on our site are the property of Artistes en Montagne and our artists. Reproduction, redistribution, or commercial use is strictly prohibited without our written consent.

Privacy:

We value your privacy and are committed to protecting your personal information. Details provided during purchase are used solely for processing your order.

Modification of Terms:

We reserve the right to update these terms as needed. Any changes will be posted on our website.
Thank you for supporting our young artists and respecting our community space!

Shipping Policy

Domestic and International Shipping:

We ship worldwide to bring our art to you, wherever you are.
Shipping costs vary based on location and will be calculated at checkout.

Processing Time:

Orders are typically processed within 3-5 business days. Custom commissions may take longer, and we will provide an estimated timeline upon order confirmation.

Delivery Estimates:

Domestic: 3-7 business days
International: 7-21 business days, depending on your location.

Shipping Prices:

Prices are calculated based on size, weight, and destination. For an accurate estimate, please proceed to checkout with your selected items.

Returns Policy

At Artistes en Montagne, we pour our hearts into creating artwork that we hope you will love and cherish. Due to the unique and personalised nature of our art:

Returns:

We are unable to accept returns or exchanges. Each sale is final.

Damaged or Lost Items:

If your artwork doesn't arrive as expected or is damaged in transit, please contact us within 7 days of the expected delivery date. We are committed to ensuring your satisfaction and will work with you to resolve any issues, whether it's replacing the item or finding another suitable solution.

Cookie Policy

Welcome to our Cookie Policy, where we take cookies almost as seriously as Ella, Max, and Amelie take their actual cookie breaks! Just like our artists' indispensable snack time, our website uses cookies (the digital kind) to ensure you have a crumbly good experience while browsing our collection of unique artworks.

What are Cookies?

Cookies are small text files, not the chocolate chip kind, unfortunately, that websites send to your device. They're like tiny crumbs of data that help us understand how you navigate our site, making your experience smoother and more personalised. They remember your preferences, so you don't have to re-enter information every time you visit us, which is handy because we'd rather you spend that time admiring art than filling out forms.

Why We Use Cookies:

To Enhance Your Experience: Just as a good cookie can turn a frown upside down, our digital cookies make your visit to our site more enjoyable and efficient.

To Understand Our Audience: They help us see which artworks are getting all the love, much like noticing which cookie flavour disappears first from the cookie jar.

To Improve Our Site: By understanding how you and others interact with our site, we can make changes that are as good as swapping raisins for chocolate chips in cookies.

Your Choices:

While we believe our cookies enhance your experience, you have control over them. You can adjust your browser's settings to refuse cookies, but just like skipping snack time, it might make your experience a bit less delightful. If you choose to disable cookies, some features of our site might not work as intended, like the automatic language selection or remembering your cart contents.

The Kids' Verdict:

Ella, Max, and Amelie believe that just as a balanced diet needs a cookie (or two), a balanced browsing experience might need some digital cookies. They hope you enjoy our site's cookies as much as they enjoy their after-painting snack!

Updates to Our Cookie Policy:

Our Cookie Policy might get updated from time to time, much like experimenting with new cookie recipes. We recommend checking back now and then for any changes. Rest assured, if we find a way to make digital cookies as tasty as the real ones, you'll be the first to know!

Thank you for visiting "Artistes en Montagne," and remember, in the world of art and cookies, there's always something new to discover!

Contact Us:

For any questions or concerns regarding your order, shipping, or returns, please reach out to us at [contact email/phone]. We're here to help!